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Frequently asked questions

¿What are the distances? icono cerrar

FULL ( 3,8 km swim, 180 km bike, 42,125 km run.)
HALF ( 1,9 km swim, 90 km bike, 21 km run).
Gravel triathlon half ( 1,9 km swim, 80-90 km bike, 20-21km run).
Gravel triathlon olympic ( 1,5 km swim, 40 km bike, 10 km run).

¿What do I do if I do not exceed the cut-off times? icono cerrar

The organisation has vehicles available to collect triathletes. The judge will remove the bib and the chip. In the event that this action is not carried out because the triathlete does not give these objects, the athlete will be solely and exclusively responsible for any damage that may be caused to third parties, as he/she will be circulating out of competition.

¿Which bike can I use in the gravel mode? icono cerrar

It will be possible to use specific gravel bikes, MTB bikes with rigid fork or MTB with suspension.

¿How can I register? icono cerrar

A confirmation email will be sent to each participant who has successfully registered. A registration number will be provided in this e-mail, which will serve as proof of registration for any other procedure to be carried out by the participant.
Registration is open to anyone. Registrations must be made on the website, by filling in the registration form and paying by credit or debit card. No other form of payment will be accepted.
To request the resending of the registration mail, please fill in the form below. We will contact you with the e-mail address you provide.

¿Can the registration information be modified? icono cerrar

Yes, please fill in the form below with the data you wish to change. We will contact you at the e-mail address you provide in the form once the change has been made.

¿Can I change my registration name? icono cerrar

Yes, it is the last option for those athletes who made a transfer the previous year and who will not be able to participate in the next edition. The people involved must be in mutual agreement and contact us by filling in the form below explaining the change to be made. Only athletes who registered before 31/01/2023 will be eligible for this change.We will contact you at the e-mail address you provide in the form.

¿Can someone else pick up the bib for me? icono cerrar

Yes, the person collecting the bib on behalf of the athlete must present an authorisation and a photocopy of the person´s ID card.

¿Will it be possible to warm up in the water before the event? icono cerrar

There will be a designated area for this purpose. Athletes must leave the area clear 10 minutes before the first elite start.

Transfers and waivers icono cerrar

´The athlete can relinquish their enrollment provided it is within the time limit set for it.
It is the responsibility of the athlete to know what the deadlines are for doing so, knowing the corresponding monetary returns.
If the athlete wants to request a refund/transfer or obtain more information about the refund policy, please click here (go to the document).

Refreshment points icono cerrar

In the footrace the refreshment posts will be 3 refreshment posts (double) in the middle and long distance.

In the cycling the refreshment posts will be distributed along the route, in the long distance the athletes will have 3 double and 1 single refreshment posts.
In the middle distance they will have 2 double refreshment posts and 1 simple.
Receiving a special need outside the corresponding place will lead to a penalty or disqualification if necessary. Throwing bottles, gels, food, outside the waste area will result in a verbal warning and correction of the athlete, time penalty if not corrected or disqualification if necessary. Such sanction must be served in the segment in which the athlete is in and when dictated by the judge.

¿Can my family member join the finish line with me? icono cerrar

No, for security reasons a non-athlete is not allowed to enter. If this action is taken, the athlete will be disqualified.

¿Is it compulsory to purchase the insurance of the day? icono cerrar

Yes, it is compulsory for the athlete to have the day insurance if he/she is not federated. If the athlete is federated in the next months of the inscription (in which he/she paid the insurance) you can proceed to the refund of the insurance by filling in the form below with the corresponding data. We will contact you at the e-mail address provided in the form.

Complaints icono cerrar

In front of the exit list: The claims shall be settled before the Technical Meeting or, if there is no Technical Meeting, up to one hour before the first start of the day´s racing. Such claims shall be settled before the start of the competition.
In front of the routes: They must be submitted no later than 24 hours before the start of the competition.

Facing the competition
Elite and Paratriathlon: an athlete making a complaint against another athlete must do so within five (5) minutes of his(5) minutes after he/she enters the finish line. If the If the complaint process is initiated within this period, the athlete has an additional fifteen (15) minutes to submit the complaint to the (15) additional minutes to submit the complaint to the Refereefrom the time the complaint process has been initiated.

Age groups: a person making a claim against anotheragainst another athlete must do so within fifteen (15) minutes after the last competitor has minutes after the last competitor enters the finish line. Announced the claim within the time limit, the Referee shall allow the claimant, if he/she so requests, an additional thirty (30) minutes the claimant, if he so requests, an additional thirty (30) minutes for final presentation. for its final presentation.

In front of the equipment
Elite and Paratriathlon: a person person making a complaint against another athlete must do so within five (5) minutes of his or her five (5) minutes after he enters the finish line. If the complaint is If the complaint is announced within the time limit, the Referee shall allow the complainant, if he so requests, an additional fifteen (15) minutes. the claimant, if he so requests, an additional fifteen (15) minutes for final submissionfor its final delivery.

Age groups: he person making a claim against another athlete must do so within fifteen (15) minutes after the last competitor has entered the finish line. Once the complaint has been announced within this time limit, the Referee shall allow the complainant, if requested, an additional thirty (30) minutes for the submission of the complaint.

in front of the results
Complaints to the results may be submitted to correct errors that do not go against the decisions made by the Referee or the Competition Jury and within 30 days after the end of the competition.

how to do it
Complaints shall be made in writing and delivered or forwarded to the Referee. A complaint shall not be considered as submitted until it has been received by the Chief Referee. Complaints against the start list, courses, competition, equipment must also be accompanied by proof of payment of the minimum fee of 20 €. This amount will be refunded to the claimant if the claim is fully accepted. the claimant´s complaint is upheld in full.
The person/s submitting a complaint must state the facts succinctly in the statement of claim and provide the following: 1. Facts or situation complained of. 2. Grounds or arguments put forward. 3. Evidence adduced. 4. Precautionary measures requested. 5. Express request or claim formulated.
For more information on how to make appeals download this document.

Photos icono cerrar

The race will have official photographers during the three segments. Participants will be able to buy the photos after the event.

Contact icono cerrar

The athlete will be able to contact the organisation through this contact form. Go to the form

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